I was invited by IJIS Institute Member Hitech Systems to speak at the SafetyNet Conference 2015 in late April. I appreciate the opportunity to work with IJIS Member companies to create interest around information sharing and safeguarding topics.
The SafetyNet Conference opened with a panel of experts discussing different perspectives on emerging technologies for public safety. I provided perspectives from the IJIS Institute along with representatives from the National Emergency Number Association (NENA), the Industry Council for Emergency Response Technologies (iCERT), and Intrado. Much of the discussion focused on emergency communications and the challenges of moving forward with NextGen capabilities. There was a lot of audience interaction, and that resulted in further discussions on video, other imaging technologies, social media data, body-worn cameras, gunshot detection sensor data, and how to deal with all these different types of data pouring in and make sense of it. It is yet another reminder that data management continues to be an evolving policy challenge as technology matures in public safety, justice, and homeland security domains.
The panel was then augmented with a group of operational experts in 9-1-1 call taking and dispatching. The need for integrated operational and technology planning was recognized as essential for the success of any new technologies, including consideration of the impact of policy on standard operating procedures. I found very interesting the robust discussion on the potential psychological effects on call takers and dispatchers that are moving from real-time audio to the much more graphic real-time video and imaging depictions of events as they unfold. Containment concepts like discipline dispatch are being suggested to help mitigate the impact on inexperienced or unprepared personnel from unadulterated exposure to harsh graphic imagery.
The super-session was followed by a series of breakout sessions and demonstrations of the Hitech SafetyNet suite. The IJIS institute participated in a discussion on cybersecurity and its application in the Hitech SafetyNet suite. The discussion included awareness of emerging national programs and standards focused on the protection of data in the NextGen Emergency Communication environment (everything over IP) and best practices relative to policy for appropriate and efficient use of data in the IP-based data communications environment.