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The IJIS Factor is the IJIS Institute's blog that covers technology and information sharing and safeguarding topics, including national standards and initiatives.


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IJIS Attends APCO Canada

Posted By Ashwini Jarral, Friday, November 16, 2018
Last week, the IJIS Institute staff attended and presented at the APCO Canada 2018 Conference & Tradeshow. The focus of APCO Canada was on innovative technology use and adoption, and its impact on professionals working in Public Safety Answering Points (PSAPs). There was great focus on staff wellness and how to ensure that the leaders in the public safety arena are addressing their staffs’ needs. Finally, the topic of procurement was also prevalent in the agenda and in the discussions among the participants.

There was a lot of discussion around Next Generation 911 roll out in Canada. In order to have a successful roll out, a coalition has been formed called the CanadianNG911 Coalition. This coalition presented at the conference and shared the roadmap and the timeline they have put together on the NG911 roll out in Canada. The IP-based ESInet will be available for critical voice communications by June 2020 and critical data will be available within 18 months of this timeline. All the legacy networks will be decommissioned by June 2023.  

The IJIS Institute staff participated on the panel discussion about Innovative NG911 Solutions: Advances in Emergency Communications Technologies. This panel covered the innovative developments in Next Generation 911, and the nature of emergency communications now and into the future. Emergency calling and data interoperability for emergency services are at a critical point, where the integration of networks and services sit on the verge of more widespread and essential interoperability.

It was shared during the conference that Canada has a nonprofit to address public safety health issues and this new entity is called the Canadian Institute for Public Safety Research and Treatment (CISPRT). The mission of the CISPRT is, “to provide a Canadian hub for strategic public safety wellness research and analysis, knowledge translation, and mobilization, working with public safety leaders and academics from across Canada to develop and deploy solutions that meet the current and future needs of Canadian Public Safety Personnel.” CISPRT is looking at mental health issues, not only among first responders, but is also expanding its research to include corrections officers.

Keynote speaker François Mathieu (Co-Executive Director, TEND) spoke about the impact of secondary trauma, compassion fatigue, burnout, self-care, wellness, and organizational health. François talked about how the PSAP staff should look at the model that companies like Dropbox, Facebook, Twitter, and others are using with content moderator staff as these companies have figured out a model to ensure wellness of their content moderators. This model should be explored further for the first responders to ensure their safety and wellness. François also shared an assessment tool with attendees, Professional Quality of Life (PROQOL), that can be used to assess “Compassion Satisfaction and Compassion Fatigue.”

Looking at the conference topics and the discussion that the IJIS team had with the APCO Canada leadership, it is clear that IJIS Institute Members have lots of opportunities in Canada to support the first responder community with the technology adoption, information sharing, and interoperability.

Tags:  APCO  NG911  PSAP 

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IJIS Attends MCCA, iCERT, and IACP Events

Posted By Ashwini Jarral, Tuesday, October 16, 2018

Over the last week-and-a-half, the IJIS Institute staff has been busy representing IJIS at several high-profile events, including the Major Cities Chiefs Association (MCCA) 2018 Fall Meeting, the Industry Council for Emergency Response Technologies (iCERT) Annual Meeting, and the International Association of Chiefs of Police (IACP) Annual Conference and Expo.

At the MCCA 2018 Fall Meeting, I presented an overview of the IJIS Institute to MCCA’s technology committee and gave them some examples of the good work that has been done at IJIS. The common theme at this meeting was how MCCA member agencies embrace technology to support how policing is changing. The technology should help the agencies streamline their operations and help the officers in community policing activities. There was also a lot of discussion about failed IT projects involving RMS, CAD, systems integration, and information sharing. The participants reflected the realization that police agencies need to pay more attention to data management principles; this will not only help the chiefs and command-level staff with better decision making, but also help the officers in the field to have access to mission-related information in a timely manner. I left the meeting with a sense that there is a lot of work still needed, and that the IJIS Institute and MCCA’s technology committee have an overlap in our missions and we can work together to promote technology and information sharing that will help law enforcement agencies across the country.

Next, I attended the iCERT Annual Meeting, and there was a lot of discussion around Next Generation 9-1-1 and how the iCERT membership (technology industry) can help with broader adoption. There was also a lot of discussion about the Next Generation 911 Cost Estimate: A Report to Congress study that was recently published on NG 911 cost estimates for the nationwide rollout. The report was prepared by the 911 Implementation Coordination Office, which is jointly administered by the National Highway Traffic Safety Administration (NHTSA) and the National Telecommunications and Information Administration (NTIA), in consultation with the Federal Communications Commission (FCC), and the Department of Homeland Security (DHS).

Perhaps most notable from the iCERT Annual Meeting, there was discussion around interoperability between FirstNet and NG 911. In context of this discussion, there was agreement that with all the convergence that is happening in the public safety marketplace, there needs to be a high priority on interoperability, but, at the same time, we cannot forget how it impacts the staff working at all the Public Safety Answering Points (PSAPs). The last thing we want is to overwhelm PSAP staffs with information overload and hinder their timely decision-making abilities. It was also agreed that the APCO/NENA NG9-1-1 Emergency Incident Data Document (EIDD) needs to be embraced by all the CAD solution providers to overcome existing interoperability challenges. 

Next up was the IACP Annual Conference and Expo, and the IJIS staff attended the Computer Crime Digital Evidence (CCDE) and CJIS committee meetings, moderated a panel at the conference, and the IJIS Institute Law Enforcement Imaging Technology Task Force (LEITTF) hosted a working meeting. The topics discussed during the CCDE committee meeting included the need for law enforcement agencies to proactively address cyber threats, policy challenges, and staff training; there was also a discussion on how there is no one place for agencies to go and seek solutions or service providers that are in the cyber, digital evidence, or forensics business. As a result of this discussion, the IJIS Institute will work with IACP on establishing a method for collecting and disseminating information on companies that offer solutions and services in this space.

During the CJIS committee meeting, IJIS Institute LEITTF members provided an overview of the facial recognition use cases that will be published in November. The guest speakers at this committee included the FBI CJIS Assistant Director, FirstNet, and Bureau of Justice Statistics, and the FBI Advisory Policy Board.  Some of the topics covered during the committee meeting included the status of NCS-X, NIBRS, Use of Force, and legislative updates. 

In attending these conferences and committee meetings, it was clear that every topic that these communities are discussing or trying to address we at IJIS are already leading the charge to address the same issues or currently working on solutions for these challenges. The IJIS Institute has strong role to play in raising awareness of all the work that has been done over the years and engage with the leaders in these communities to implement solutions that already exist instead of trying to reinvent the wheel.  It’s also clear that the IJIS members, through and along with the IJIS Institute, have to be more engaged in a dialogue with these communities to discuss how they are leveraging technology innovation in their solution sets, embracing open standards, and overcoming procurement challenges. Collectively, as justice and public safety leaders, have an opportunity to collaborate in order to overcome challenges we collectively face. At IJIS, we are always looking for innovative ways to support the mission of our focus area communities. 

Tags:  IACP  iCERT  MCCA  NG911 

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IJIS Facilitates Panel at APCO Conference

Posted By James (Jim) W. Dundas Jr., Friday, August 28, 2015
Updated: Monday, August 24, 2015

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide - and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach. I attended this year’s APCO Conference along with Ashwini Jarral, IJIS director of operations. It was held August 16 – 19 at the Walter E. Washington Convention Center in Washington, DC.

During the conference, IJIS facilitated a panel on cyber security with respect to public safety communications and information systems. The three-member panel discussed wide-ranging cyber issues that can disrupt public safety services, including denial of service (DoS, DDoS) attacks, critical infrastructure disruption, and data security breaches. As U.S. public safety agencies grapple with these issues, another specific area of vulnerability exists relative to opening connections and sharing critical information across public networks in support of national law enforcement and fusion center missions. With the Internet as the medium for sharing this information, the session explored methods for sharing and safeguarding public safety data using national information security standards and advanced information security architectures.

As with previous APCO conferences over the past few years, FirstNet, cyber security, and Next Generation 911 were frequent topics of discussion. The exhibit hall floor this year housed CAD and Land Mobile Radio vendors, consulting and engineering firms, and test equipment suppliers and federal government agencies that operate in the public safety communications space.

Tags:  APCO  cybersecurity  firstnet  NG911 

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